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Fire Services

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The City of Lusaka Fire and Rescue Service’s primary role is to save life and property through the provision Fire prevention, Fire fighting and Rescue Services.

It provides services in the form of fire fighting, fire prevention and rescue operations. Further, the section is also responsible for enforcing the Fire Regulations and the City’s Fire By-Laws in Lusaka.

The emergency service operates on the military like rank structure and has a strictly enforced chain of command. This is important because it maintains accountability which is very cardinal in any operation where life is potentially at risk. It offers its service for the residents of Lusaka and surrounding districts on 24 hours a day, seven days a week (24/7) system, with the same level of operational cover and command at all times. A small percentage of employees work regular office work pertain and most of these officers are available after hours to assist operational staff in dealing with more complicated incidents.

 Mission Statement

‘’To be leaders in the provision of effective Fire and Rescue Service for improvement of life quality’’

 Fire Brigade’s key responsibilities are:

        I.            To serve life

  •   This involves rescue operations of:
  •  Persons trapped in buildings on fire
  •  Extrication of accident victims and rushing them to nearest medical facilities at road traffic and commercial or industrial accidents.
  •  Rescue of persons fallen or thrown in Wells, Quarries and Pit latrines.
  •  Rescuing persons shut in lift cars.


      II.            To serve property

 This include:

  •   Extinguishing fires on properties on fire
  •  In an event of fire, conducting salvage operations to building contents not involved in fire
  • Conducting Fire Safety Awareness programmes in designated premises, preventing the outbreaks of fire or fighting the fire in its incipient stage by the occupants thereby reducing fire damage to the property.

    III.             To render humanitarian services

This comprise the following:

  •  Supplying of water to public institutions and places
  • when there is  lack of supply by the water undertaker-   This includes Markets, Bus Stations, Hospitals, Clinics and Prisons to mention but a few.
  •   Retrieval of dead bodies from inland water bodies, wells and pit latrines.
  •   Infecting entry


The operational functions of the Emergency Service are by a Central Control Room where all movements of officers, personnel and vehicles are monitored and all calls for assistance are received and managed.

  •  The provision of Fire and Rescue services.
  •  Fire Certification of designated premises pursuant to the provision of the Local Administration (Fire Services) Regulations 1991, Statutory Instrument No 121.
  •  To render ambulatory services to fire and accident victims
  •  To conduct Fire Safety Training in designated premises and Fire Safety Awareness Programmes to the members of the public.
  • Provision of water to life saving institutions and communities in time of disasters.

 Fire Fighting and Rescue

  •  The immediate dispatch of appropriate resources (Fire Tenders) and personnel to any emergency involving fire or any other incident where human life is at risk. This includes rescue from houses, vehicles, commercial and industrial, wells, pit latrines and multiple casualty incidents.
  • The assessment of the incident and the implementation of measures to contain the fire or incident and limit spread to or involvement of other people or property.
  • The rescue of affected or injured persons from the incident and the initiation of appropriate medical care.
  • The final containment of the incident or extiguishing of the fire.
  • The initiation of recovery processes for the people or premises involved.
  • The investigation of the cause of the incident culminating in identifying factors that could be changed to prevent similar occurrence.

Fire Prevention

 Pursuant to Regulation 4 (1) of the Local Administration (Fire Services) Regulations, Statutory Instrument No. 121 of 1991 which states that ’’No person shall occupy or use any designated premises in respect of which there is no Fire Certificate’’, the Fire Prevention Unit of the Lusaka Fire and Rescue Service enforce the above by:

  • Conducting regular inspections in all designated premises to ensure compliance with the fire safety regulations.
  • Thorough scrutiny of all building plans and endorsing recommendations for fire safety.
  • Public fire safety awareness programmes in all designated premises.

The above is aimed at maintain a high standard of fire prevention and public safety in all puplic buildings, thereby eliminating or reducing to the lowest level possible, the risk of fire.

Regulation 4 (2) says that premises used for the following purposes are designated premises:

a)       Provision of medical treatment or care;

b)       Provision of sleeping accommodation;

c)       Entertainment, recreation or club, society or association activities;

d)       Teaching, training, instruction or research;

e)       Access to the premises by members of the public whether on payment of a fee or otherwise; and

f)        Premises used as office premises or shop premises where more than one person are employed to work either within or outside the building or plant.

 Contact details:

 Chief Fire Officer

Office line: +260 211 228 265

Physical Address: Central Fire Station, Stand No. 2660, Church Road opposite Evelyn Hone Collage