Lusaka City Council                 ☏ Tell: +260 211 252048            ✉ email: info@lcc.gov.zm

Housing & Social Services

Headed by the Director of Housing and Social Services (DHSS), this department delivers community development services and social protection programs to improve citizens’ quality of life.

  • Key Sections:
    • Community Development Section: Mobilizes communities, coordinates social protection programs (GBV, child abuse, etc.), drives skills development and community sports, enhances education (early childhood, adult literacy), and manages community voluntary organizations.
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    • Peri-Urban and Housing Section: Oversees unplanned settlement upgrades, facilitates occupancy licenses and utility access, manages squatter settlements, and maintains housing data.
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    • Markets and Bus Stations Section: Manages the operations of markets and bus stations (stall allocation, service provision, revenue collection, user experience).
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    • Library Services Section: Provides comprehensive library and information services for educational and research needs.
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